Animal mortality claims

Immediate notice of all accidents, sicknesses, injuries and/or deaths must be given to:
Markel Insurance Company
4600 Cox Road, Glen Allen, VA 23060-9817

Call during business hours 8:30 a.m. – 5:00 p.m. Eastern

After 5:00 p.m., Weekends & Holidays

Animal Loss Procedures
1. Report all accidents, sicknesses, injuries and deaths.  
2. Contact Markel for permission prior to any surgical procedures.
3. Make arrangements for an autopsy.
4. Call police in case of theft, shooting or vehicular involvement.

1. Perform any surgical procedure without contacting Markel.
2. Have animal put down without consent of Markel.
3. Have animal removed prior to performance of an autopsy.
4. Neglect a police report if needed.


Please call these procedures to the attention of anyone having care, custody and control of the insured animal. Failure to comply may jeopardize your coverage.

Click here to file a claim.