File a claim

We hold ourselves to the highest ethical and professional standards and consistently provide prompt, fair, and equitable claims service. We have dedicated claims professionals with specialized knowledge in the product lines they handle. In addition to our in-house claims specialists, Markel Specialty utilizes an extensive network of industry recognized authorities in investigation, appraising, conservation, medical evaluations, and restoration. We maintain an adaptable claims handling approach which allows us to meet the unique demands of the lines we service–creatively working together to achieve a first rate claims experience. Your satisfaction with the processing and outcome of your claim is our top priority.

Please provide the following information to submit your inquiry or notice of claim. Alternatively, you may email the Acord or other information to us at newclaims@markel.com.
Claims information

File a claim by phone

Call Markel  800-362-7535

 

Important claims information

Step by step guide to reporting a claim

How to report an animal mortality claim

Workers compensation / Businessowners (BOP) claims

ACORD Forms - Notice of Loss or Occurrence

Claim fraud warnings

 

While your claim is being processed:

  • Don’t admit responsibility for the accident or injury.
  • Don’t discuss the accident or injury with anyone other than your insurance agent or authorized representative, Markel associates, or law enforcement officials.
  • Don’t give copies of documents to anyone other than Markel associates or authorized representatives.

GENERAL: Any person who knowingly and with intent to defraud any insurance company or other person files an application for insurance or statement of claim containing any materially false information or conceals for the purpose of misleading, information concerning any fact material thereto, commits a fraudulent insurance act.

Click the link below to view specific fraud warnings by the following states: AL, AK, AZ, AR, CA, CO, DE, DC, FL, HI, ID, IN, KY, LA, ME, MD, MA, MN, NE, NH, NJ, NM, NY, OH, OK, OR, PA, TN, TX, VT, VA, WA or WV.  If you are located in one of these states, please take time to review the appropriate warning prior to submitting your claim.  
FRAUD WARNINGS