How we pay claims

Because we know you want to get back on the water

Unfortunately accidents happen.  If disaster does strike or you are the victim of theft, you can count on Markel to help get you back on the water as soon as possible.

Our marine insurance claim experts have specialized training and experience with all types of watercraft so your marine insurance claim will be handled with efficiency, speed and fairness. More importantly, they're boaters just like you so they know that you want to be back on the water cruising, fishing, sailing or just having fun.

We are committed to investigating, evaluating and resolving marine insurance claims in a timely manner, and typically handle most claims within 14 business days.  We even send out checks for claim settlements the same day as the both parties (Markel and the claimant) agree to the same terms .

And, in the event legitimate questions arise due to interpretation of policy language, we believe marine insurance claim disputes should be weighed in favor of our policyholders.

How to speed up the marine insurance claim process.

You can help streamline the claims and settlement process, and avoid delays by providing the following information with your claims submission:

  • Policy number
  • Date, time and location of loss
  • Description of loss
  • Digital photos (if possible)
  • Number to reach you

Report your marine insurance claim immediately.

You can report your marine insurance claim by calling our office, contacting your agent or by completing the online marine insurance claim form.

Marine Insurance Claims Toll Free: 1-800-236-3113

Back to main page

*Insurance, coverage, and discounts are subject to availability and qualifications and may not be available in all states. Coverage descriptions listed are intended to be brief and do not replace actual policy language. For questions or a complete definition of coverages and discounts available to you, please call a Markel Insurance Specialist at 1-800-236-2862.