Billing changes--please read
Markel is implementing a new billing solution that will improve your billing experience. A transition plan is in place over the next 12-18 months where you could receive multiple bills depending on what we insure for you.
To ensure your payments are received during the transition:
- Continue to follow the payment instructions provided on your current statements
- Pay special attention to your billing documents, including payment terms, for new and renewal business beginning May, 2019
- Remit payment accordingly
Not all policies are eligible for online bill payment. If you experience an error or have questions about how to make a payment, please call us using the appropriate phone number below for assistance. Hagerty classic car insurance customers, please pay using the Hagerty payment portal.
Pay by phone
Our representatives are happy to assist you in making your payment by phone. Please have your policy number ready when you call.
Workers compensation and Businessowners (BOP) customers please call: 888-500-3344
Other business insurance customers and horse/agricultural insurance customers please call: 888-642-4968
Motorcycle, boat, yacht, ATV, snowmobile, bicycle, and property insurance customers please call: 800-236-2453