To our customers impacted by recent storms

We hope you and your family are safe. If you have been affected by one of the recent hurricanes and need to make an insurance claim, please call 1-800-362-7535 or click here to file your claim online.

Value added services and support

Many Program Carriers treat their Program Administrators (PA) at arms-length; offering no assistance or value to their PAs. For better or worse (you’ll be the judge), that’s not the Markel Style. Obviously, for our benefit, we monitor and audit the underwriting aspects of the Programs. However, as a relationship business, we also think it’s incumbent upon us to help you meet your objectives. With that in mind, we have established a variety of services as part of our value proposition:

Profit sharing
Every Program includes a customized contingent commission program designed to incent and reward the PA for extraordinary underwriting performance.

Co-op marketing
For qualifying Programs, Markel will match “campaign specific” PA investments in marketing and sales designed to grow a profitable program.

Marketing consultation
Markel will supply experts in marketing, e-commerce, and social media at no charge to provide advice and counsel to a PA relative to their marketing plans and web presence.

Promotional and advertising assistance
Expert copywriters and graphics designers are available at no charge to assist in crafting marketing, sales, and advertising campaigns.

Business planning assistance
Markel provides a business and marketing planning expert at no cost to assist you with your annual business and marketing plans.

Risk management consultation and content library
Keeping losses low through risk management is our preferred method of keeping loss ratios low. Take advantage of our risk management library or loss control professionals at no charge.

Operational consultation
Every dollar we spend has to be paid by our insureds. Therefore, our integration must be efficient. Have one of our Business Process Analysts review your operation at no expense.

Executive consultation and best practices
Executive consultation and best practices Greg Thompson, founder and CEO of THOMCO, before being acquired by Markel, is available at no expense to provide an Executive Consult or to review his white papers on Program Administrator business at no expense.