Pay my bill
File a claim
System defect reporting
ID/policy/quote/submission number and insured name:
Please include a detailed description of your system issue.
System issue screen shot:
What program are you working in?
ex. human services, child care, Hagerty, etc.
What system are you working in?
ex. Maris, mPolicy, ICON, etc.
Name of individual sending to MSCSystemissues.
Consider impact to business. Is there a workaround? How many accounts are affected?
Provide details of why this priority was chosen, including how many accounts affected, if there is a feasible workaround, etc. If this is an enhancement and/or not a defect, a CBA will be required in order to submit the request.
Completed CBA form (if applicable):
Cost-benefit analysis (CBA) sample form
Cost-benefit analysis form
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